We know that our calls help people maintain their recovery and get them back on track if a setback occurs. When someone tells us they are struggling or have had a setback, we don’t kick them out of our program; we keep calling them, checking in with them, seeing if they want help.  In some cases individuals and family members will have us call more often than weekly as we may be one of their only supports due to transportation, location and home situations. When someone is down, that’s when he or she needs the most support. SOS peer support is often the only encouraging voice heard at a critical junction on the road of their recovery. TRSS calls are made out of our Dover Recovery Community Center but are available regardless of where an individual or family member may be located, we’ve even had people relocate to other parts of the country and maintain our connection with them.